Privacy Policy
Effective date: July 4, 2026
The SOUD Law Firm (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through our website and communications, how we use it, and the choices you have.
Information we collect
- Information you provide: name, phone number, email address, and case details you submit through our intake form, phone calls, or text messages.
- Automatic information: standard web analytics data such as pages visited, device type, and general location, collected through Google Tag Manager and related analytics tools.
How we use your information
- To respond to your inquiry and evaluate your potential case.
- To communicate with you about your matter by phone, email, or text message.
- To improve our website and understand how visitors use it.
We do not sell your personal information. Information you share with us in connection with a potential or actual legal matter is treated with the confidentiality required of attorneys under Florida law.
SMS text messaging terms
The SOUD Law Firm offers text messaging through our SMART Line™ at 904-639-5308. By texting our SMART Line or providing your mobile number and agreeing to be contacted by text, you consent to receive text messages from us related to your inquiry or case.
- Message frequency varies based on your inquiry and case activity.
- Message and data rates may apply based on your mobile carrier plan.
- Reply STOP at any time to opt out of text messages. Reply HELP for assistance, or call our office at 904-353-9000.
- After business hours, our SMART Line is answered by the firm’s AI assistant, which can gather initial details and escalate urgent matters to Attorney Soud.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Sharing of information
We may share information with service providers who help us operate our website, manage communications, or deliver legal services, and only as needed to perform those functions. We may also disclose information when required by law or court order.
Data security and retention
We use reasonable administrative and technical safeguards to protect your information. We retain inquiry and case information as long as needed for the purposes described above and as required by legal and professional obligations.
Your choices
- Opt out of text messages at any time by replying STOP.
- Contact us to request access to, correction of, or deletion of your personal information, subject to our legal and professional retention obligations.
Contact us
The SOUD Law Firm
575 Wells Rd., Orange Park, FL 32073
Office: 904-353-9000
SMART Line™: 904-639-5308
This website is attorney advertising. Contacting us does not create an attorney-client relationship. Please do not send confidential information until an attorney-client relationship has been established.